ComeOn bookie review - Account

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Account

The sign-up process at ComeOn! is relatively easy. The process is detailed for users on the site. The main page has a button labelled ‘Open Account’ and all the user has to do is follow the steps. It is a good idea to ensure that the terms and conditions have been read carefully and all that is needed is to provide the information requested.

How to open/register an account

The easy steps on the website for opening an account are quite standard for online bookmakers. A small amount of personal data is required and it may be necessary to provide documents to the site to verify ID. This is because it is important for the company to be sure that the user is exactly who they say they are and that they are the appropriate age to place bets online. Follow these steps to get an account registered:

  1. Click on the ‘Open Account’ button on the main page of the website
  2. Select a username
  3. Enter an email address
  4. Select a password
  5. Click continue
  6. Add in the personal data requested. This includes name, address, currency and relevant contact information
  7. The account is now created and the user can add in a bonus code to collect any sign up bonus

Account verification

Once the user has set up their account they will need to verify their contact details. This can be done via the dropdown menu on the ‘Account’ tab. Users may be asked to verify their mobile telephone number or their email address. This is so that ComeOn! can be sure that they are communicating with the correct person with regard to special offers, deposits and withdrawals.

In addition. Verifying identity may need to be done with the assistance of documents that users may need to provide in order to confirm address. Documents that could be requested include copies of:

  • Passport
  • Driving licence
  • Utility bill
  • Telephone bill
  • Bank statement

How to login

The login process on ComeOn! is extremely easy. Once the account has been set up the user has their username and their password and this is all that is needed. The login process means that the account details will load up automatically and the user will be given access to their account history instantly.

  1. Click on the ‘Log in’ button on the main page.
  2. Enter the username into the first box.
  3. Enter the password into the second box.
  4. Press enter and the account loads up.
  5. If there is an issue with the password select the ‘forgot password ‘ option.

How to unlock an account

There are any number of reasons why an account may be locked. It could be that the user has attempted to log in too many times with an incorrect password, or there may be an issue with the location that they are playing from. Assistance will be needed to unlock the account if this is the case.

  1. Once the user has a notification that the account is locked they should contact customer support, either by email or by live chat.
  2. Explain the problem with the logging in process.
  3. The customer service operative will investigate and will provide a solution. If the issue is location it may be that the user will be unable to continue with online betting via ComeOn! due to local betting laws.
  4. The operative will unlock the account if they are able to do so and will provide advice on avoiding a similar problem in the future.

How to close an account

Closing an account with ComeOn! is relatively easy. There is the option simply to take a break from the account or to close it completely. The user has the option to ask customer services to close the account for them or to do it themselves from the account tab. Anyone closing their account to control their online betting will:

  1. Go to ‘Account Settings’ and select the option to ‘Close Account’.
  2. Select the reason for the closure.
  3. Select the amount of time that the account is to be closed for.
  4. The account can be reopened at any time if the reason is not related to controlling gambling activity. Anyone who wants to close their account to address an online betting problem should let ComeOn! know so that the appropriate advice and support can be provided.
Total score8.0
Pros
+ Fast withdrawals
+ Wide variety of games
+ Retrobet on offer

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